Operation cum Customer service Executive (Export)

Precept Global · 📍 Jakarta Raya · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 9,000,000 – Rp 13,500,000 per month

Precept Global is looking for a dynamic and detail-oriented Operation cum Customer Service Executive to join our export team. This role is crucial in ensuring smooth operations and maintaining excellent customer relationships.

In this role, you will be responsible for managing operational processes, handling customer inquiries, and ensuring that our export services meet the highest standards.

If you are a proactive individual with a strong customer service background and a passion for operations, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and optimize export operations to ensure timely and efficient delivery of goods.,Provide excellent customer service by responding to inquiries and resolving issues promptly.,Coordinate with internal teams to ensure seamless execution of export processes.,Maintain accurate records and reports of export operations and customer interactions.,Monitor and improve operational processes to enhance efficiency and productivity.,Ensure compliance with company policies and procedures.,Collaborate with customers to understand their needs and provide tailored solutions.,Stay updated with industry trends and best practices in export operations and customer service.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Operations Management, or a related field.,Minimum of 2 years of experience in operations or customer service, preferably in the export industry.,Strong knowledge of export processes and relevant regulations.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office Suite and other relevant software.,Ability to work under pressure and meet deadlines.,Familiarity with English is a plus.,Proven track record of delivering excellent customer service and operational efficiency.

🛠️ Keahlian

Operations ManagementCustomer ServiceProcess ImprovementCommunicationProblem-SolvingTeam CollaborationAttention to DetailTime Management
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