Account Associate (Onsite - Bali, Indonesia)

Join AStella International, a dynamic leader in Banking & Financial Services, as an Account Associate in the vibrant heart of Bali, Indonesia! This onsite role offers the perfect blend of professional growth and island living, where you'll play a crucial role in managing and growing client relationships. Based in Bali, you'll work closely with our clients in the banking and financial services sector, ensuring their needs are met with exceptional service and innovative solutions. This is your chance to make a tangible impact while enjoying the beauty and culture of Bali.

As an Account Associate at AStella International, you'll be at the forefront of client interactions, leveraging your expertise in financial services to drive business success. You'll use tools like Salesforce and CRM systems to manage client data, track interactions, and ensure seamless communication. This role is ideal for someone who thrives in a dynamic environment and is passionate about building strong relationships with clients. With competitive pay and a supportive work culture, this is an opportunity to grow both personally and professionally in one of the world's most beautiful destinations.

📋 Tanggung Jawab Pekerjaan

• Manage client accounts, ensuring their financial needs are met with personalized service.
• Build and maintain strong relationships with clients through regular follow-ups and consultations.
• Utilize Salesforce and CRM systems to track client interactions and manage account data.
• Collaborate with the sales and marketing teams to develop and implement client strategies.
• Provide regular reports on client performance and account status to the management team.
• Stay updated with industry trends and financial regulations to ensure compliance and provide informed advice.
• Attend client meetings and events to strengthen relationships and demonstrate AStella International's commitment to client success.
• Support the team in achieving sales targets and contributing to the overall growth of the client portfolio.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in a client-facing role within the banking or financial services industry.
• Strong understanding of financial products and services, with the ability to explain complex concepts clearly.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficiency in using Salesforce and other CRM systems.
• Familiarity with financial regulations and compliance requirements in Indonesia.
• Ability to work well in a team and manage multiple priorities in a fast-paced environment.
• Fluent in English and Indonesian, with excellent written and verbal communication skills.

🛠️ Keahlian

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